Customer Indexing Scheme:

Customer indexing and asset codification system provides a platform to enable the utilities to generate verifiable and validated data of consumers and entities of the utilities.

Through door-to-door survey and with the help of the DGPS instrument, it is possible to carry out consumer identification and collect data about customers such as their paying capacity, connected load, consumer category, meter details and linkage to last pole or service pillar from the service connection taken out for consumer.

Customer indexing has to be carried out in a way, that makes it probable to associate the customer's geographical and electrical address along with his/her revenue address. Each customer, indexed on the basis of the initial record available with the owner and later verified by field survey, should have an exclusive six to eight digit numeric or alphanumeric code. A Consumer code number should be used for metering, billing & all other service functions.