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Courtesy - Customer Satisfaction and Service Quality
Involves politeness, respect, consideration and friendliness of contact personnel (including receptionists, telephone operators, etc). It also includes: consideration for the consumer's property (e.g. no muddy shoes on the carpet) and clean and neat appearance of public contact personnel.
What types of changes would you introduce to a newly rebuilt World Trade Center?
factors of planning
Is Logistics planning more important than any other type of business planning? WHY or Why not?
Global warming is a topic that has been on the news. In your own words, do you believe that there really is an environmental crisis or do you believe that there is "hype" to create
A manager must decide how many machines of a certain type to purchase. Each machine can process 100 customers per day. One machine will result in a fixed cost of $2000 per day, whi
You have successfully held your first training session on the common law tradition and sources of law! Now that everyone has an understanding of the origins of law, your next prime
Identify the feasible region for the following set of constraints: 3A - 2B ? 0 2A - 1b ? 200 1A ? 150 A, B >=0 This will need to include graphing or I will not ra
What are the pros and cons of bureaucratic controls such as rules, procedures, and supervision? Should all organizations use bureaucratic controls? Why or Why Not?
1) An organization following a differentiation strategy would most likely offer a compensation mix which was made up of: a. performance bonus. b. comprehensive benefits. c
what is the significant of microfinance?
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