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Many services are intangible and by their very nature it is difficult to determine their quality. Take for example, the problem that airlines face when they try to determine
Write a letter to your distributor, conveying the bad news of one of your product lines being phased out or discontinued, offering some form of compensation in return.
QUESTION When in Japan, Do as the Japanese Do In the past, doing business in Japan was a difficult, complicated, and often an unsuccessful venture. In addition to differen
QUESTION 1 What according to you are the essentials of effective communication? QUESTION 2 List out and discuss the various factors that affect communication. QUEST
What are the objectives and applicability of 1948s Factories Act? Objectives and applicability of 1948s Factories Act: The Factories Act controls the conditions of work a
Question 1: (a) Explain what is a chemical hazard and under what circumstances do chemical substances become hazardous. (b) How do chemical hazards affect the body and what
QUESTION You have been appointed as a Team Leader for a mission in a foreign country. In this context, (a) Explain the difficulties that you might encounter while communicat
"No organisation can succeed without a certain level of commitment and effort from its members. For that reason .... cholars have always formed theories about Motivation." (a)
What are the levels of management? Levels of Management: Industrial management has obtained the given activity levels as follows: • Top Management • Upper middle ma
QUESTION "A stakeholder in an organization is any group or individual who can affect or is affected by, the achievement of the organization's objectives" (Freeman 1948:46) (
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