Reference no: EM132398604

Jim Barnes always made it a point to go to the Bull & Bear Restaurant whenever his business trips took him to the Saskatoon area. After a busy day, he enjoyed the ambiance and the service for which the Bull & Bear had become famous. Everything was the same this time except for a new computerized cash register system that had been installed since his last visit. As Jim scanned his guest check at the end of another enjoyable meal, he noticed something else that was different. In the past with the handwritten checks, the waiter had given Jim a receipt showing his total bill only. However, this time, the guest check showed bar, food, and tax. Jim's company reimbursed meal expenses only, not bar expenses. Because his previous guest checks had always been handwritten, he asked his waiter if he could have a handwritten guest check showing the total amount rather than the computer-generated guest check. His waiter apologized for any inconvenience, but said they were no longer allowed to handwrite guest checks. Undaunted, Jim decided to ask the cashier for a receipt showing the total bill only. When the cashier hesitated, Jim told her that if she would not give him the receipt, he would have to find another restaurant that appreciated his business. Would you honor Jim's request?