Reference no: EM132300694
1. According to the ACE Theory, ________ is the degree to which an action or idea leads to a desirable state or outcome.
A. appropriateness
B. effectiveness
C. agreeableness
D. consistency
2. Which of the following theories states that persuaders can be effective when they anticipate the objections of a persuadee and address those objections before they arise?
A. Inoculation theory
B. The attribution theory
C. Cognitive dissonance theory
D. The expectancy theory
3. Warning signals of manipulation include the persuader having more to gain from an exchange than the persuadee.
True or False
4. Amith is trying to convince his friend to reduce his consumption of alcohol. Amith says, "If you reduce drinking, you will be able to play sports longer and with more vigor." Which of the following components of the ACE model of persuasion does this statement best illustrate?
A. Appropriateness
B. Consistency
C. Accuracy
D. Effectiveness
5. Which of the following is an ineffective practice when you want a person to buy-in to your solution?
A. Isolating the person from the search for a solution
B. Appealing to the person's emotions and values when stating the solution
C. Reinforcing your persuasive appeal with words that trigger a "yes" response
D. Creating a frame for common ground with the person
6. In the context of persuasion, framing for common ground provides a means for alternatives and ideas to be compared and contrasted.
True or False
7. For managers to be effective in persuasion, they should
A. expect their decisions to be implemented by the employees without question.
B. resort to manipulation or coercion in getting tasks done.
C. adopt a democratic approach in getting the employees to buy into their ideas.
D. dictate or directly order the employees.
8. For making persuasive business presentations successful, it is best to avoid starting a presentation with a(n)
A. anecdote.
B. joke.
C. quote.
D. rhetorical question.
9. Which of the following is an ineffective way to defend yourself against manipulation?
A. Asking plenty of questions before being convinced by the power of the persuader's words that he or she is right
B. Agreeing to resume an interaction that feels like a test of wills only when you can gain a more equal footing
C. Considering not just your interests but also those of others when being courted by the persuader
D. Basing your acceptance of a persuader on his or her ability to connect emotionally with you rather than the persuader's strength of reasoning