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1. Explain why many service companies claim to be more customer-centric?
2. Budi as top management in XYZ company. In recent years the company has invested in developing and implementing a series of automations to provide support service staff. Help Budi, how to find out whether service automation has been successful or has not been able to keep up with the investment costs that have been incurred. (Weight 20)
3. What are the things that the company must pay attention to in determining vendors / partners for e-CRM implementation purposes, as well as how the company selects / hires these vendors and partners? (Weight 20)
What are the steps in the quality improvement model and how is benchmarking involved?
Compuwave, Inc. is all about employee development. They offer generous allowances for tuition reimbursement and other educational expenses.
Are there any impacts from the pricing ceiling market equilibrium in the education market.
person-job matchingemployees in the companys warehouse are making numerous errors in inventory control and breaking
An organization lost 125 employees last year, at a cost of $5,000.00 each. (Value is derived from cost to rehire and fill opening, as well as lost investment in the employee.) You suggest that a one-time investment in a training program (costing $..
How does inflation affect a country's currency value? Is it a good idea to borrow or obtain finance in a country with high inflation?
Discuss some of the problems that might be encountered when implementing OSHA's machine guarding standards in the workplace. Do you feel that the standards are adequate to control machine-guarding hazards in general industry? Why, or why not?
leaders can assist their employees in controlling their emotions and moods in the workplace through emotional
Complete a strategic planning analysis on your University. You must address the following areas: External Opportunities, External Threats, Internal Strengths.
How have you seen these factors used by individuals in situations? The situation can be business related, school, or in any organization.
Why ethical leaders a) don't hide from debates, b) are active participants, and c) understand the limits of human mortality?
What elements are embraced by AIDA? Select the correct response:
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