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Why do they differ from one type of restaurant to another

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Reference no: EM133904673

Assignment:

1. You are about to start your own restaurant and need to articulate a strategic plan. Think of five key decisions you need to make, and tell how you will make them.

2. List a few necessary core competencies for successfully operating a fast-food restaurant versus a fine-dining restaurant versus a casual-dining restaurant.

• Why are these competencies core?

• Why do they differ from one type of restaurant to another?

3. How does knowing key drivers help a manager meet guest expectations in a guest experience?

4. Think about kids in junior high school today; they will be part of tomorrow's work- force and customer base. What management and guest-service changes will hospitality organizations have to make if they want to succeed with these future employees and customers?

5. Think of a hospitality organization that you are familiar with.

• What seem to be the key drivers of the guests in its target market?

• How do these key drivers influence how the organization operates?

• How should they influence how that organization operates?

Reference no: EM133904673

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