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Why are organizations' mission statements for customer service different from each other?
How can a company successfully serve its external and internal customers?
In what ways do customer needs relate to the reasons people buy from certain companies?
To what extent do you feel social media has affected the way businesses serve customers today?
If you were the president of a retail organization, would you be fearful or appreciative of receiving complaints via social media applications?
Describe what actions you would take with customer-community feedback and comments. Name two advantages to organizations of providing customers with multichannel contact points.
If you owned your own business, would you provide your customer base with a tiered service system? Defend your position.
COURSE: Customer Service
You developed and placed into the threaded discussions your personalized ethics statement of what has become important to you in the practice of ethics as you have practiced ethics during the course. Your first task in this question is to briefly pre..
Research one (1) publicly traded company in which you are interested using the Internet and/or Strayer databases.
Describe the players: external and internal customers and suppliers, and process operators.
When efficiency, equity, voice, and other employee, union, and corporate goals conflict with each other, what should happen next? Should property rights dominate labor rights? Should labor rights dominate property rights? Should they be balanced? Def..
Describe various form of elder abuse, how to recognize it and reporting requirements. Discuss the importance of reporting births and deaths.
Excuplatory clauses in contracts are typically upheld by the courts. A non-compete agreement in the contract for the sale of a business will not be found to violate public policy if it meets the tests of reasonableness. All gambling agreements are il..
Determine the sample mean and the 95% confidence interval for the population mean.
Research and share two theories on organizational culture that relates to healthcare.
Suppose your company raises funds from outside lenders. What type of agency costs might occur? How might lenders mitigate the agency costs?
Evaluate the resources and services that each firm provides for entrepreneurs, and explain anything surprising or unique that you found.
Discuss the change in trajectory of EU Environmental Policy that can be concluded from the introduction of the Environmental Liability Directive (ELD).
Transportation congestion is a problem within intermodal freight movement in the U.S. and around the world. In your final assignment, create a PowerPoint presentation of at least 10 slides using APA formatting and answering the following:
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