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Let’s say you work in an airline that wants to determine how satisfied flyers are with the airline’s overall service. You decide to obtain feedback on passenger satisfaction by distributing a 5-8 question questionnaire to passengers.
a. Design the questionnaire. It should fit on one page. Provide a short rationale for the study, brief instructions, and 5-8 questions. Your questionnaire should look very close to the questionnaire that would actually be distributed.
b. Who would you target to respond to the questionnaire?
c. How would you distribute and collect the filled out questionnaire?
d. What kind of information would you derive from the distributed questionnaire? e. How could you use the information?
Compute the depreciation amount in the third year and the BV at the end of the fifth year of life by each of these methods
Jennifer Cushman has a permanent residence in Pennsylvania, but attended college in Vermont. In the summer of 1993, an unknown person, possibly a member of her household in Philadelphia, applied under Ms. Cushman's name for credit cards from three cr..
Compare the organizational structures of Google and Wal-Mart.
Bill Penny has a repetitive manufacturing plant producing trailer hitches in Arlington, Texas. The plant has an average inventory turnover of only 12 times per year. He has therefore determined that he will reduce his component lot sizes.
Suppose that the Fabulous Hotel hires you as head chef under a two-year employment contract. After two years, another hotel wants to hire you. Describe and analyze the five elements of a contract that must exist for this agreement to be enforceable. ..
Describe three important factors that contribute to changes in the health care industry. Propose three strategies that health care leaders can employ to lead their learning organizations in today's turbulent environment
Z Corporation has been investigating how positive conflict can increase the overall productivity of a project team. They have asked you to take a new project team and use this methodology in its compilation and execution. The team is comprised of one..
if your best friend came to you and said that their electronics business was doing poorly and you looked over their
Analyze and evaluate the ergonomics and human factors design principles you have learned in this module, and then creatively apply them to aviation maintenance operations. How can these principles be employed to improve the safety of maintenance oper..
Use a combination of overtime inventory, and subcontracting to handle variations in demand. Use overtime up to 750 cases per period and inventory to handle variations indemand.
How many parts counters would you recommend if the objective is to minimize the total cost while maintaining proper service?
Evaluate when restructuring can be seen as a positive business strategic move. In your response, be sure to analyze how shareholder value is created through restructuring. Defend your reasons with research and provide appropriate examples
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