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Question
In January 2020, a Canadian based retail corporation names ABC Clothes realized that an intruder had gained access to their internal computer systems. The intruder was able to access and copy personal information of customers who had shopped at one of the company's retail stores. The nature of the information compromised included:
- Credit card numbers, including expiration dates, which was collected and retained to process payments.
- Names, addresses, and telephone numbers of customers collected and stored electronically, usually in store after a purchase.
- Canadian driver's license (including the names and addresses), which was being requested up to 2019, as identification when customers used a credit card for payment.
The retailer believes that the unauthorized access and data loss occurred between December 2018 and January 2020.
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