Which type of communication within the organization

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1. The memo that Scott posted on the bulletin board is an example of _______ communication.

A. lateral

B. informal

C. upward

D. diagonal

E. downward

2. Rumors that the company is cutting employees' hours, eliminating the second and third shift, and laying people off are examples of which type of communication within the organization?

A. The grapevine

B. Downward communication

C. Nonverbal communication

D. Formal communication

E. Upward communication

3. As soon as Scott's memo is seen on the bulletin board, one worker interprets the phrase "cutting costs" as an indication of impending layoffs. Which communication barrier does this worker's speculation best illustrate?

A. Controlled processing

B. Information overload

C. Filtering

D. Communication apprehension

E. Selective perception

4. In the video, Scott posts notice of the Friday meeting on the bulletin board. Which element of the communication process illustrated in Exhibit 11-1

does this memo represent?

A. Encoding

B. Channel

C. Feedback

D. Decoding

E. Noise

5. What was the intended function of communication for the meeting Scott scheduled between himself and his subordinates?

A. Persuasion

B. Information exchange

C. Providing feedback

D. Managing behavior

E. Emotional sharing

Reference no: EM132285308

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