Reference no: EM132211542
1. Which of the following is NOT among the top management concerns presented in the chapter?
Business productivity
IT personnel
Innovation
Security and privacy
Revenue-generating
2. Which of the following is not a quadrant in the Priority Matrix?
Evaluate
Imperatives
Stay Away
Wins
Dogs
3. Because of regulations and laws within the banking industry, what is most likely the potential threat of new entries for that industry?
Low
High
Medium
Rare
Impossible to calculate
4. The strategic planning process is __________, which requires managers to revisit earlier steps.
iterative
redundant
cooperative
seamless
retroactive
5. What does SWOT stand for?
Software, wisdom, openness, technology
Strengths, weakness, opportunities, threats
Strengths, wikis, opportunities, technology
Systems, weakness, open source, threats
Strategy, wisdom, opportunities, technology
6. Which step is the first step of the strategic planning process?
Information systems assessment
Information systems vision
Information systems architecture
Strategic business planning
Strategic initiatives identification
7. What is maximizing customer satisfaction by adding value strategically?
Positioning for speed
Critical Success Factors
Superior stakeholder satisfaction
Positioning for surprise
Simultaneous strategic thrusts