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Which of the 7 QC Tools would be most useful in addressing each of the following situations? More than one tool may be useful, explain the reason.
a. A copy machine suffers frequent paper jams and users are often confused as to how to fix the problem.
b. The publication team for an engineering department wants to improve the accuracy of its user documents but is unsure why documents are not error free.
c. A bank needs to determine how many teller positions, drive through stations, and ATM machines are needed for a new branch in a certain busy location. Its information includes the average numbers and types of customers served by other similar facilities, as well as demographic information to suggest the level of customer traffic in the new facility.
d. A contracting agency wants to investigate why it has so many changes in its contracts. The company believes that the number of changes may be related to the dollar value of the original contract or the days between the request for proposal and the contract award.
e. A travel agency is interested in gaining a better understanding of how call volume varies by time of year in order to adjust staffing schedules.
f you were to be sent to another country to work for a period of time, where the cultural ethical standards were very different from yours. Explain how willing would you be to "go along" with the ethical standards of which culture.
Discuss the concept of switching costs and the role of data related to switching costs. Provide an example related to your discussion.
Illustrate what are some organizations which have planned to get smaller rather than larger in order to be successful.
Debate whether the operations of virtual organizations exacerbate brick-and-mortar organizations' existing problems or whether they create new problems. Provide specific examples to support your rationale.
Applying sound ethical principles in marketing situations: a.is a losing battle. b.must be a continuous process. c.requires a major competitive fight.
If the estimated demand for the book is 1500 copies, what is the expected profit (loss) of JRB?
Briefly summarize your selected article and discuss how the course concepts connect to this source. Explain how your source illustrates a connection between the course concepts
Will the offering need to be registered with the Securities and Exchange Commission (SEC) under the Securities Act of 1933? Explain.
Officially, instructions are to retain the best people, while unofficially the boss would like employees of the controlling industry to receive preference. Illustrate what are the ethical issues in this situation.
A local nursery, Greens, uses 1560 bags of plant food annually. Greens works fifty-two weeks per year. It costs $10 to place an order for plant food. The annual holding cost rate is $5 per bag. Lead time is one week.
Discuss the ethical violations concerning CVS Pharmacy banning tabacco products in their stores. Does this make sense from a "market system" perspective? Will other major corporations follow suit? What propted them to make this decision? (750-900 ..
Before meeting a new client, a salesperson visualizes the experience of meeting the person and effectively answering some of the challenging questions the client might ask. This activity is an example of:
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