Reference no: EM132206219
1. Which model uses adaptability and external support as its criteria of effectiveness?
a. Emotional Intelligence
b. Human Relations
c. Open Systems
d. Rational Goal
e. Internal Process
2. Which of the following statements is true about advocacy groups?
a. They are a method for stimulating conflict.
b. They are similar to the collaborative method of conflict resolution.
c. Their purpose is to create higher quality decisions.
d. a, b and c
e. They are similar to the collaborative method of conflict resolution and their purpose is to create higher quality decisions but they are not a method for stimulating conflict.
3. All of the following are included in Taylor’s four principles of management except?
a. Closely monitor employees to make sure that they are following the science for their job
b. Support workers by carefully planning their work and smoothing the way as they do their jobs
c. Develop a science for every job to replace old rule-of-thumb methods
d. Offer incentives so that workers behave in accordance with the science of the job
e. Systematically select workers so that they fit the job, and then train them effectively
4. Which of the four management models would advocate that clear direction leads to productive outcomes?
a. Rational Goal
b. Human Relations
c. Internal Process
d. Open Systems
e. Emotional Intelligence
5. Assume your boss asks you to create a spreadsheet to evaluate the key variables that early contingency theories suggested were important for determining the appropriateness of managerial actions. Which variables would you need to include in the spreadsheet?
a. Age of the organization, how customized the technology is, what type of products the organization sells, and how employees are compensated
b. Size of the organization, how customized the technology is, whether or not the organization operates globally, and the degree of political unrest in the environment
c. Size of the organization, how customized the technology is, how turbulent/predictable the environment is, and what kind of individuals are employed by the organization
d. Complexity of government regulations, stability of the environment, and interdependence across divisions of the organization
e. Age of the organization, size of the industry, barriers to entry due to high capital requirements, and how customized the technology is