Which is not one of the ways that people react to change

Assignment Help Operation Management

Reference no: EM132241956

1. When communicated with speakers of English as a second language:

imitate the person's accent to be better understood

pause occasionally to check for understanding

speak very slowly and loudly

explain everything thoroughly with long sentences

2. The UC Berkeley article on Compassion in Business suggests that the benefits of compassionate management include all of the following except:

stress causes some employees to leave their jobs

happy employees give good customer service

compassionate managers make the best decisions

you can create a culture of kindness

3. According to Tina Joyce at the Institute for Leadership, which is not one of the ways that people react to change?

accepting change in a proactive manner

leaving the firm for a better offer

resisting the process

waiting and seeing how the change goes

4. Information and directions flow horizontally in a hierarchy.

True

False

5. The right to make decisions and give orders is called

control.

authority.

position.

responsibility.

delegation.

6. Joe, a human resources specialist for Jersey Office Supplies Co., rides along with the furniture delivery people to observe the problems they were encountering and what activities they were required to perform. Joe was performing a

job rotation.

job analysis.

personality test.

performance appraisal.

BARS.

Reference no: EM132241956

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