Where is the bottleneck in this three-stage process

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Reference no: EM132180948

The process for renewing a driver's license at the Archer County Courthouse is as follows. First, the clerk fills out the application; then the clerk takes the driver's picture; and finally a typist enters the info into the computer system and processes the new license. It takes an average of six minutes to fill out an application, one minute to take a picture, and seven minutes to process the new license. Due to county and state budget cuts, Archer County Courthouse now has only three clerks and two typists and 41 drivers are to be processed each hour. What is the current labor utilization of each labor type? Round your answers to the nearest whole number.

Clerks: %

Typists: %

Where is the bottleneck in this three-stage process?

The ability of the system is limited to -Select-clerk stypists clerks and typists Item 3 .

How might the job and process design be improved?

The best way to help alleviate this bottleneck is by using -Select-better worse Item 4 work practices and technology to Select-reduceincreaseItem 5 the standard processing times.

Reference no: EM132180948

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