Reference no: EM132183594
1. What bias is present in the following situation: Months ago, Brian had a terrible week at work. He was late to work every day due to circumstances outside of his control. He made significant computational errors in the most important report he had ever been trusted with. His manager discovered that Brian did not have as many of the essential skills as had been assumed. To top it off, Brian spilled coffee on an expensive computer and damaged it irreparably. Ever since then, no matter how well he performs his jobs, his managers view him largely as unreliable and are hesitant ever to give him significant responsibility.
A) Recency bias
B) Similarity bias
C) Spillover bias
D) Ingroup bias
2. What is most often the appropriate organizational response when employee stress levels are unreasonably high?
A) Provide employee training in how to manage the high stress levels
B) Hire only employees who excel under high-stress situations
C) Make changes that lower employee stress to reasonable levels
D) Organizations are not responsible to manage stress; employees are
3. A seasonal index value of 87.5 indicates that the value for that calendar period is typically
87.5 units above the trend
87.5 units above the previous period's value
12.5% below the previous period's value
12.5% below the trend