Reference no: EM133925293
Assignment:
Recall from Chapter 1, an electronics firm was contemplating what attributes would appeal to its customers if it were to issue a new wearable. The features that the brand team focused on, and the dummy variable codes, were these:
• Design appearance: small smartphone (1) wristwatch (0)
• Apps activated by: touch (1) voice (0)
• Annual Fee: $0 (1) $20 (0)
• Co-branding with teams: yes (1) no (0)
They ran a conjoint study on every 10th customer who came into one of their retailer partner's stores until theyhad a sample of 100. The 4 factors listed above result in 16 combinations (2 × 2 × 2 × 2 = 16). Each person ratedthe 16 possibilities from 1 (would not consider buying such a wearable) to 100 (would definitely purchase such aunit). The regression results follow:
Wearable attractiveness = 0.6 design + 0.2 activation + 0.9 fee + 0.1 co-branding.
1. What features matter to customers, and which do not?
2. What would the optimal wearable look like? If you were to cluster the customers first, and then run a separate conjoint on each cluster, do you think the results would vary? Could the company create different wearables to satisfy multiple segments?