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What promotional services could management utilise epicure

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Reference no: EM133312766

Question  1. identify four different customers, two internal and two externals (this could be dependent on special needs, customs, service situation, preferences etc.)

  • Document who they were (customer profile).
  • Explain how you provided a quality service experience to each customer, by showcasing professional and personalised customer service to these guests i.e., extras and add-ons

Question 2. Nominate 3 types of customer loyalty programs for Epicure Training Restaurant

  • Explain each of the loyalty programs selected purpose and how they would work in a hospitality business.
  • Summarise if the programs are viable for use in the Epicure Training Restaurant . Why or why not is the program viable?

Question 3. From your experience in the Epicure Training Restaurant

  • Describe what would be essential features for an Epicure Training Restaurant database.
  • What promotional services could management utilise this Epicure Training Restaurant database for?

 

Reference no: EM133312766

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