What process are quality policies and standards established

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1. You are a project manager, and you are trying to identify ways to decrease costs for your project. What costs would be best to look into reducing?

Variable and fixed costs

Fixed and indirect costs

Indirect and direct costs

Direct and variable costs

2. This type of reserve is used for the “unknown unknowns” when estimating a project budget?

Management reserves

Contingency reserves

Cost of quality reserves

Budget reserves

3. Which of the following is earned value measurement used for?

Root cause analysis

Performance reporting

Staff assessment

Quality management

4. You need to establish a new office space for a new project. This includes purchasing furniture. What type of costs are these?

Fixed costs

Variable costs

Opportunity costs

Overhead costs

5. Which of the following cost estimate techniques is likely to be the most expensive?

Analogous

Parametric

Bottom-up

Rough order of magnitude

6. What does quality mean with respect to project management?

Meeting management expectations

The degree of conformance to project requirements

Meeting or exceeding customer expectations

Staying within planned limits for the triple constraints

7. You are managing a project and have created a list of issues and you have rank ordered them in terms of rate of occurrence. What technique or tool have you used?

Scatter diagram

Pareto chart

Statistical sampling

Ishikawa diagram

8. If you want to conduct a root analysis to see why a problem is occurring, what quality tool would be helpful?

Scatter diagram

Pareto chart

Statistical sampling

Ishikawa diagram

9. During what process are quality policies and standards established?

Control quality

Plan quality management

Perform quality assurance

Develop project charter

10. What is the purpose of control limits in a control chart?

To identify if a process is in or out of control

To manage costs

To identify the root cause of a problem

To check if the rule-of-six pattern occurs

Reference no: EM132298420

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