Reference no: EM132266315
Operations and supply chain management Assignment -
The Warehouse is the flagship store for The Warehouse Group, founded in 1982 by Sir Stephen Tindall. The Warehouse (With RED LOGO) sells items of essential use, such as clothing, sport equipment, gardening equipment, furniture, and so on.
Research and discuss the operations of The Warehouse (the retail chain, rather than the whole of The Warehouse Group). In no more than 5 pages your report should include discussions with supporting examples and/or relevant evidence on the following aspects:
1) What operations strategy The Warehouse follows and how they align their key decision categories with their competitive priorities.
2) How The Warehouse trades off between consistency and customisation. Also, whether and how they could implement new trends in supply chain management (e.g., use of big data, drones and artificial intelligence)2 to achieve a better trade-off.
3) Pick FOUR specific dimensions of quality and define them to a deeper extent (than explained in class). Then, discuss how The Warehouse ensures that customer's expectations regarding these dimensiosn are properly understood and sustainably maintained in their outputs.
Attachment:- Assignment File.rar
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