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What is your assessment of nardellis changes at home depot

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Reference no: EM13866068

1. What is your assessment of Nardelli's changes at Home Depot? Which had the greatest impact?

2. How did Nardelli's changes affect profitability, labor productivity, and customer service? What metrics would you use to assess these impacts?

3. What caused the decline in customer service?

Reference no: EM13866068

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