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The service counter in a local bank has two teller windows. Customers wait in a single line before being served by the first available teller. Historical records indicate that customers arrive at an average rate of 30 per hour and are served at an average rate of 24 per hour. The teller windows are open for 8 hours each day. The estimated cost of operating each teller windows is $30 per hour. The estimated cost of waiting is $20 per hour.
a. What is the utilization factor for the customer service counter?
b. What is the average number of customers waiting in line to be served?
c. What is the average amount of time that a customer spends waiting in line to be served?
d. What is the probability that there are no customers waiting in line to be served?
e. What is the total daily system cost?
what is the labour productivity per dollar and what is the multifactor productivity?
Consider the conditions in which it would make sense for the corporation to invest and manage its own fleet of trucks, as well as the benefits of not investing.
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The concept of competitive advantage is as important for a nonprofits organization as it is for profit organizations.' Do you agree or disagree with this statement. Explain, utilizing examples to make your case.
Write an email response in which you address the following points, Determine which project might be implemented and why (e.g. feasibility study, breakeven analysis, etc).
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