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One employee is in charge of the following activities at the drive-through of a bank: Greet customer: 20 seconds, Take order: 30 seconds, Process order: 2 minutes, Print receipt: 10 seconds
a) What is the processing time (in seconds) of the drive-through process?
b) What is the capacity (in customers per hour) of the employee?
Would the answers be 180 seconds, and 20 customers per hour, respectively? Please show work,
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