What is the probability that the operator is busy

Assignment Help Operation Management

Reference no: EM132267015

Calls arrive at Lynn Ann Fish's hotel switchboard at a rate of 1.5 per minute. The average time to handle each is 20 seconds. There is only one switchboard operator at the current time. The Poisson and negative exponential distributions appear to be relevant in this situation.

A) What is the probability that the operator is busy?

B) What is the average time that a customer must wait before reaching the operator?

C) What is the average number of calls waiting to be answered?

Reference no: EM132267015

Questions Cloud

Determine the number of bytes that can be transferred : State any other assumptions you make and explain. Hint: Determine the number of bytes that can be transferred per bus cycle.

Describe the many participants that worked on this outbreak : Describe the many aspects related to the study and reporting of those incidents. Describe the many participants that worked on this outbreak.

Statements would result in ad hominem rhetorical fallacy : Brianna is the top-performing cheerleader and captain of the cheer team. Which of the following statements would result in the ad hominem rhetorical fallacy?

Which of the situations involve real motion : Describe four different situations that can result in motion perception. Which of these situations involve real motion and which involve illusions of motion?

What is the probability that the operator is busy : What is the probability that the operator is busy? What is the average number of calls waiting to be answered?

List the study hypotheses and questions being investigated : What is the topic of the journal article? Summarize briefly, highlighting the primary background literature summarized. List the study's hypotheses and question

Compute total inventory cost for the eoq computed : Compute total inventory cost (ordering cost + holding cost + safety stock cost) for the EOQ computed above.

Mission of organization is the shared beliefs : The Mission of an organization is the shared beliefs, values, and attitudes among employees - also referred to as "how things are done around here."

What information security policies used academic institution : Provide documented evidence, in Moodle, of completion of the chosen exercise (i.e. provide answers to each of the stated questions). Detailed and significant.

User Account

All Pages