What is the probability that the operator is busy

Assignment Help Business Management

Reference no: EM131257758

Calls arrive at Lynn Ann Fish's hotel switchboard at a rate of 2 per minute. The average time to handle each is 20 seconds. There is only one switchboard operator at the current time. The Poisson and negative exponential distributions appear to be relevant in this situation.

a) What is the probability that the operator is busy?

b) What is the average time that a customer must wait before reaching the operator?

c) What is the average number of calls waiting to be answered?

Reference no: EM131257758

Questions Cloud

Compute the probability that tarun is idle : Compute the probability that Tarun is idle and The proportion of the time that Tarun is busy, and The average number of dogs being vaccinated and waiting to be vaccinated.

Examine the concept of emotional quotient : Fully explain emotional intelligence, and give two (2) examples of the concept. Next, examine the concept of "emotional quotient" compared to traditional "intelligence quotient

Create a demographic and environmental timeline : Using the stages listed above, create a demographic and environmental timeline for one industrialized country, excluding the United States. The following are a few suggested industrialized nations.

Determine the proper response by a healthcare manager : The paper should include separate sections that summarize the relevant issues raised by the case, an explanation of why those issues raise ethical concerns, and how the ACHE Code of Ethics can be used to determine the proper response by a healthca..

What is the probability that the operator is busy : What is the probability that the operator is busy? - What is the average time that a customer must wait before reaching the operator?

What is the average time a car is in the system : What is the average time a car is in the system? - What is the average number of cars in the system? - What is the average number of cars waiting to receive service?

How do it method can aid in improving behavior of employee : Pick a job at your place of work or a job that relates to this material, and discuss how the "DO IT Method" can aid in improving the behavior of employee(s).

What is the utilization rate of this service system : What is the utilization rate of this service system? - What is the average downtime for a broken machine? - How many machines are waiting to be serviced at any given time?

Find average time in line and the average number in line : Find the average time in the line, The average number in the line, The average time in the system, The average number in the system, and The probability that the bank is empty.

User Account

All Pages