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Newt Philly needs to decide where to get a haircut. He has narrowed the choice down to two local hair salons - Large Hair Salon (LHS) and Small Hair Cutters (SHC). During busy periods, a new customer walks into LHS every 15 minutes (with a standard deviation of 15 minutes). At SHC, a customer walks in every hour (with a standard deviation of 1 hour). LHS has a staff of 4 barbers, while SHC has 1 barber. A typical service time at either salon lasts 30 minutes (with a standard deviation of 30 minutes). : a) If Newt walks into LHS during a busy period, how long must he wait in line? b) If Newt goes to SHC, how many customers will he see at the salon? c) Assume that it takes Newt 10 minutes to leave work and walk to LHS and 10 minutes to walk back (i.e. each way of the walk takes 10 minutes). How long will he need to leave work for to get a haircut at LHS? d) LHS will buy out SHC. LHS will then close SHC's operations and serve all customers, including existing SHC customers, at the LHS location only. Assuming that the previous traffic of SHC customers now flows to the LHS location and LHS now hires the barber from SHC (to increase the headcount to 5). What is the new waiting time at LHS? Is it less than or greater than the waiting time of LHS before the merger? (Assume that the coefficient of variance of customer inter-arrival times is 1).
Compare the human resources philosophy of two companies from the same industry. Comparison should include their similarities, differences and at least one item that gives that company a competitive advantage.
Are there any possible instances in which an organization strictly pursuing a theory O plan of change over time might not be able to respond to change at all.
Discuss the importance of collecting information about competitors? Distinguish between ethical and unethical methods of gathering competitive intelligence.
What do Kleinfelds efforts at Siemens tell you about the difficulties of restructuring organizations?
Describe the ABC classification system. What is the purpose of classifying items in this fashion? What would be the primary value of ABC analysis to a retailer? To a manufacturer?
Differences in performance are often caused by system, which means organization ends up rewarding circumstances. It's same thing as rewarding weatherman for a pleasant day." Do you agree or disagree with this statement.
The Hickory Cabinet and Furniture Company has decided to concentrate on the production of chairs. The fixed cost per month of making chairs is $7,500, and the variable cost per chair is $40.
what is the minimum number of stations needed to achieve the appropriate cycle time? d) Assign tasks to workstations in order of position weight, tiebreaker most following tasks. e) What is the efficiency?
A key factor that affects technology decisions is scalability. Define scalability. Explain the difference between high scalability, infinite scalability, and low scalability.
Find a business or organization, preferably one where you are working used to work, or know an employee or owner. (You can use anything such as retail or finance departments)
What advantages accrue to training evaluation that measures return on investment (ROI)? What are some of the obstacles to implementing ROI measures, and how can they be overcome?
Since the deregulation of the airline industry, fierce competition has forced Global Airlines to reexamine their operations for efficiency and economy.
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