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A call center wants phone calls with customers to average 30 minutes (ranging between 33 and 36 minutes). Their historical process mean has been 30 minutes with a standard deviation of 0.50 minutes. What is the process capability index of the call center?
The mean phone call duration has decreased to 28 minutes. What is the new process capability index? Is the call center in control?
Explain how can an organization overcome employees' resistance to change. Explain how does your organization respond to planned also unplanned change. Explain how do change agents affect your organization.
Analyze the four costs associated with maintaining an inventory to determine which appears to be most controllable by any organization. Explain your rationale.
you are the manager of a team that collaborates on various projects. these projects need to be addressed by the entire
The process is being planned to have a usage rate of fifty pieces per hour. Each container is designed to hold ten pieces. It takes an average of thirty minutes to complete a cycle. Explain how many containers will be needed.
Under what environmental conditions are price wars most likely to occur in an industry? What are the implications of price wars for a company? How should a company try to deal with the threat of a price war?
Case Study on Cohesion Case, Read the Cohesion Case. Create a five-to seven-page PowerPoint presentation in which you
An initial solution has been given to the following workcenter layout problem. Given the fl ows described and a cost of $2.00 per unit per foot, compute the total cost for the layout.
Cloud computing has come into the marketplace over the past few years. What are some advantages of using a cloud-based solution? Would this be something your past or current organization could utilize? Why or why not?
The annual holding cost rate is 40%, annual demand is 900, and the order cost is $20 per order. The lead time is 4 days. The store is open 300 days per year. What is the optimal order quantity?
An Alabama lumberyard has four jobs on order, as shown in the following table. Today is day 205 on the yard's schedule.
In a double sampling plan the two acceptance numbers are: c1 = 8 and c2 = 12. The number of defectives found in the first sample is 9.
the accumulation of accounting data on the basis of the individual manager who has the authority to make day-to-day
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