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Use this scenario to answer the following questions: Customers come to the counter in the bank at an average rate of 10 per hour. The variance of the inter-arrival time for customers is 4 min. There is one teller on the counter in the bank to serve customers. The teller can serve one customer in 6 minutes.
Question 1
What is the inter-arrival time of the customers at the bank?
c. 6 minutes
d. 4 minutes
a. 10 minutes
b. 10 hours
Question 2
What is the coefficient of variation for the arrival process in this bank?
c. 0.4
b. 0.6667
a. 0.6667
d. 0.333
Question 3
What is the service rate of the bank?
a. 6 minutes
c. 10/hour
d. None of the above.
b. 6/minute
Question 4
Is this service process in the bank stable?
d. None of the above
c. Cannot determine
b. No
a. Yes
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