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What is the contract wordings called

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Reference no: EM132771961

Problem 1: A service contract includes the statement, " Bathrooms shall appear clean and soap shall be refilled before it is empty." What is the contract wordings called?

Select One

A) Prescriptive specification

B) Service Level Agreement

C) Performance specification

D) Service protocol

Problem 2: Which statement about key performance indicators (KPI) is false?

Select One

A) The facility manager must translate KPIs in to actionable steps for employees and service provider

B) The facility manager must ensure KPIs reflects the goals of the Organization

C) The facility manager must write KPIs clearly and concisely so they can be easily understood

D) The facility manager must develop KPIs that are quantifiable

Reference no: EM132771961

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