What is the average time spent in the system in minutes

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Students arrive at the CSUS Financial Aid Office at a rate of 13 per hour and can be processed at a rate of 17 per hour.

a. What is the utilization?

b. What is the average wait time in minutes?

c. What us the average time being serviced in minutes?

d. What is the average time spent in the system in minutes?

e. What is the average number of people waiting for service?

f. What is the average number of people being serviced?

g. What is the average number of people in the system?

This is the only information given to me to complete the question. I think the mu is 13 and the lambda is 17. Need to find the formulas

Reference no: EM131277686

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