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What is most confusing or least clear concept

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Question

Reflect on what you learned this about total quality and answer the questions of why total quality and why it is necessary to establish a culture of total quality in today's organizations. Also, reflect on your learning process in light of the following questions: What do you consider to be the most important or significant concept in this course? Why? What is the most confusing or least clear concept in this course? Post your reflective journal before the deadline.

Reference no: EM133282360

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