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1. What do you mean by rational and nonrational decision-making? Discuss the steps in the rational and nonrational decision-making.
2. Explain the three levels of organizational culture: artifact, values and basic assumptions, and describe the importance of these to today’s manager.
Do you agree with relative importance of measures of voice of customer? Explain why these rankings are reasonable or provide counterarguments for a different ranking.
A designer estimates that she can (a) increase the average time between failures of a part by 5 percent at a cost of $550, or (b) reduce the average repair time by 10 percent at a cost of $100. Which option would be more cost-effective? Currently, th..
manufacture of business copier workstations has a 75 percent customer retention rate. ir accounting department approximates incremental contribution to profit and overhead as 40 percent. Determine average value of a loyal customer.
The following table shows data on the average number of customers processed by several bank service units each day. The hourly wage rate is $25, the overhead rate is 1.0 times labor cost, and material cost is $8 per customer. Compute the expected lab..
Mathematical Programming and Optimisation: Build and describe a prototype model Use your model to recommend a schedule of burning and, if required buying fuels
Discuss how either good or poor quality affects you personally as a consumer. For instance, describe your experiences in which your expectations were met, exceeded, or not met when you purchased goods or services. Did your experience change your rega..
The daughter of the owner of a local hamburger restaurant is preparing to open a new fast-food restaurant called Hasty Burgers. Based on the arrival rates at her father's outlets, she expects customers to arrive at the drive-up window according to..
As a member of an IT staff, how can you use social media to support e-commerce? You can search business websites to find good practices of using social media in e-commerce.
A company is assigned the network part 132.99. It selects an 11-bit subnet part.
Identify three TQM tools that may be used for ongoing process improvement. Be sure to describe who will use the tool, when it will be used, and what interval and how it will lead to process improvement.
The percentage change calculation shows that Brinker International did witness a boom in the profitability in 2011 compared with 2010, while the pressure from inventory should also be eliminated in the future
Articulate key aspects of operations management. Explain why operations management is important to managers in various organizational areas. Please provide specific examples
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