What data would you need to track

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Problem

Why would the bank choose to measure its employees' performance based on products per customer rather than measuring performance more directly on customer balances and profitability? How would you propose measuring the profitability of a particular customer? What data would you need to track? Think broadly! Could you measure the profitability impact of staff interactions with the customer? How? Get the instant assignment help. What information could Wells Fargo have used to resolve this issue before it was subject to a $185 million penalty? If you were running the Wells Fargo Community Bank, what results would you measure to ensure against such problems while still pushing for profitability?

Reference no: EM133856096

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