Reference no: EM132276281

Interviewing Others about the Health Care System - Instructions

Conducting an Interview Instructions: conduct a conversation/interview with a representative from two of the groups listed below. Your interview/conversation should not take any longer than 15 minutes. Take notes throughout the conversation/interview. If you are going to record the interview, please remember that you need prior written approval for any taping.

When you have concluded your interview, write a 4-5 page paper concluding your findings. As you write your paper, think about the interview responses. What surprised you most? As you journey through your academic and professional career think on how the information you gathered through this process may be helpful in your work in the future.

Interview two acquaintances that each represents a different group. Choose from the following list of groups:

• Young Adults (age 18-26)

• Well adults

• Chronically ill adults

• Well elderly

• Sick elderly

• Public insurance recipients

• Self-employed adults

• Health care professional (physician, physician assistant, nurse practitioner, nurse, technician)

• Nurse manager

• Managing physician

• Pharmaceutical/insurance professionals

• Health care organization fiscal officers

• Laboratory supervisors

• Other health care administrators

Ask each individual the following questions:

• What do you think are the greatest strengths and weaknesses of health care in America?

• Can you briefly describe your experiences with the health care system? What has been most beneficial in your dealings with the health care system? Most concerning?

• What major trends do you see occurring in the health care system in the next 5 to 10 years?

• What changes would you like to see in the system, and how could they be brought about?

Write a 4-5 page reflection paper on what you have learned.

• Write 3-5 paragraphs describing the salient features of your interview (i.e. their responses to the questions. Talk a bit about the person's life experience with the health care system, from either the consumer or professional perspective, depending on whom you have interviewed.

? For consumers/beneficiaries, be sure to consider their age, , whether they consider themselves healthy or ill, insurance status, experiences with the health care system, etc.

? For provider, be sure to consider age, professional status, lived experiences with health care system, etc.

• Compare and contrast the responses of your two interviewee's.

• What surprised you about this interview? If nothing surprised you, why do you think that is?

• Was there anything important in their non-verbal language (body language, tone of voice, emotion) that a written transcript would miss?

• Thinking about this interview, how do you think the person's life experiences may have impacted responses? (Remember, if you interviewed a manager or other health care provider, s/he is a human being first and foremost!)

• As a health care professional, what lessons can you take from your interview?