What are the positive outcomes you expect from your actions

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Reference no: EM133592065

Case Study: Phillips Co. has been a leader in the photographic business for 50 years. Today it has 200 stores, an online shop and a call center. A key part of its product portfolio is a photographic imaging business. However, modern photography has changed radically. Digital cameras allow the customer to choose which prints are produced and a growing number of customers are printing the images at home. As a result of the market changes, traditional image printing is down 30% year over year. This presents a significant challenge to the owners and employees. To sustain and grow the business, they must develop ideas and plans to meet the changing market and stimulate new business.

Questions:

1. Explain how you would approach this problem if you were the owner.

2. What actions would you take in the short term?

3. What longer term actions would you take?

4. What are the positive outcomes you expect from your actions?

5. What are some unintended consequences from your actions?

Reference no: EM133592065

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