What are the critical success factors in the case

Assignment Help Management Information Sys

Reference no: EM132005179 , Length: 3

As the manager of CTU Health Care Systems, you have done your research on three vendors to which you would like to outsource the implementation of the electronic health records (EHRs) for the clinics.

As the manager, you have a number of critical decisions regarding the electronic medical record systems. At first, you thought you could either implement the existing EHR system at the other acute care organization or implement an entirely new EHR in both facilities.

You met with your staff, and after researching several companies that offered both products and services, you have solicited request for proposals (RFPs) from the following three companies:

•ABC Systems Consulting, the leading company in health care systems integration services, refused to bid on the systems integration required for bringing the current EHR system into the other organization.

This was because of the risks and time requirements for designing, implementing, and testing the large number of interfaces required and the required time line for the completion of the project as identified by the client.

•XYZ EHR Systems proposed that its new, recently redeveloped EHR be implemented in both facilities, which included a computerized physician order entry (CPOE) module, standardized drug interaction alert functionality, and customizable clinical alert functionality. It estimated that the merged entity would get a much better price than $50 million for purchasing this new system.

Unfortunately, XYZ was unable to provide evidence of successful installation of its recently redeveloped EHR system at a similarly large delivery network or anywhere.

•QRS EHR Systems, a leading provider of EHR systems for large acute care facilities, proposed that its EHR be installed in both acute care organizations with a $50-60 million price tag. QRS included a CPOE module, standardized drug interaction alert functionality, as well as evidence-based clinical alert functionality.

QRS also had a physician office EHR system with an embedded patient registration system; however, QRS has had minimal experience with integrating the physician office registration system with the acute care (hospital) registration system-an integration feature that was a priority for this project based on the client's information technology (IT) strategic plan.

The stakes surrounding your recommendation to the chief information officer (CIO) and chief executive officer (CEO) could not be higher in terms of dollars and your career.

Discuss the following in your paper of 3-4 pages, not including title page and reference page:

•What pieces of information are the most critical for your decision on selecting the right vendor?

•What other options, if any, do you have?

•What are the critical success factors in the case?

•What are your recommendations to the CIO and CEO based on the RFPs that you received?

3 pages

Reference no: EM132005179

Questions Cloud

What was the burden of the white man : According to Kipling, what was the burden of the white man? How does Kipling glorify the white man's role? How are Kipling's imperial subjects characterized

The potential benefits that a health care system can gain : As the health care system prepares to select an outsource company as its vendor for this project, what types of information should you gather.

Identify a hazard that presents a major risk : Consider and identify a hazard that presents a major risk to your own community. What are the responsibilities that you would expect from your governor.

Do you think that the rebellions after the protestant reform : Do you think that the rebellions after the Protestant Reformation (such as the German Peasants Rebellion or the take-over of Munster)

What are the critical success factors in the case : What pieces of information are the most critical for your decision on selecting the right vendor? What other options, if any, do you have?

Concept of relativity in own work : How did Einstein use Galileo's concept of relativity in his own work? How does Einstein's theory of gravity differ from Newton's?

What was the ancient greek concept of atom : How did Dalton apply it to the new chemistry that was emerging in his day? How did Dalton's idea develop further in the 19th century?

Episodes in the history of the energy concept : Describe some key episodes in the history of the "energy" concept: consider especially the origin of the concept, as well as contemporary cosmological

Waterwheel advance thermodynamics : How did Carnot's analogy between and engine and the waterwheel advance thermodynamics? How can his ideal engine be used to define the concept of "entropy"?

User Account

All Pages