What are the advantages and disadvantages of robots

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Question: new customer relationship management product or service that takes advantage of using a robot. Be sure to highlight how the robot works, what it looks like, and how it will interact with humans.

What are the advantages and disadvantages of robots to replace customer service representative in the workplace?

What potential social problems are foreseen with using robots in the workplace?

Overall, would people rather interact with a human or a robot? Why or why not?

Reference no: EM133298675

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