What are steps to consider when incident takes place

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Question

What are the steps to consider when an incident takes place at work, and it needs to be communicated out? During each step what is necessary to think about and why? How long should it take to ensure that the correct message is properly communicated to all parties? When issuing a statement or communicating out, what should leadership not include (at least not immediately)? If the public needs to be addressed, who is the ideal spokesperson to respond about the incident?

Reference no: EM133735198

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