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Operations Management for Competitive Advantage
Think of a time when a company did not process an order or perform a service for you in a timely manner.
1. What was your reaction?
2. What actions did the company take to correct the situation?
3. What actions would you have liked for the company to take?
4. Discuss possible reasons why the company was not able to complete your order/service in a timely manner and suggest potential areas for improvement.
As more and more data are collected, stored, processed, and disseminated by organizations, new and innovative ways to manage them must be developed. Discuss how the data resource management methods of today will need to evolve as more types of data e..
Explain why or why not. What other communication networks exist in your organization? How does communication "get done" or occur in your organization?
What is the goal of process design? If you want to improve a process, what is the first thing you should do? What is the systems availability for a product if the average time between breakdowns = 500 days and the average time to repair it is 2 days?..
Assume Pay Grade A has a midpoint of $42,000 per hour with a 40% pay spread. Pay Grade B had a minimum pay of $60,000 per hour.
Illustrate what is the break-even point. Explain how many units must be sold to make a profit of $6000.00. Explain how many units must be sold to average $25 profit per unit? $50 profit per unit? $150 profit per unit.
Why is it necessary to compute the earned value of work performed Why is it necessary to track actual also committed costs once a project starts.
Why is there is conflict and consternation between management and unions? In other words, what are the fundamental reasons interactions between management and labor can be so challenging?
Students will analyze a waiting line system and determine key operating characteristics of the system. What is the mean (average) time in hours that a customer spends in the system (waiting on hold, then having their question answered)? What is the m..
Discuss how supply chain management decisions impact the ability to excel in certain dimensions. Specifically consider:
Recently, General Motors and the United Auto Workers had to sit down and negotiate a hange in the labor agreement in order to keep the company from going bankrupt. Consider whay might have gone on during these negotiations and discuss how framing mig..
Explain how the Hicks-Marshall rules can help explain union bargaining power and union and employer actions in a collective bargaining relationship. Just repeating the rules is not sufficient. I expect an explanation of how they can be applied.
Identify two different steps a company should take to prepare for its first round of bargaining with the union pre-negotiation activities. Explain why each of the steps you have identified is critical to achieving an initial successful collective bar..
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