What actions could the retail organisation take

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Reference no: EM133245130

Task: Preparation for, and challenges with, behavioural change programmes
(a) What actions could the retail organisation take to help ensure that the SM's goals align with theirs?(8)
(b) Explain why the SM appears to have a mainly 'transactional' leadership style.(12)
Note: You should support your answer, where applicable, using relevant information from the scenario.
(c) The GHSM thinks a blame culture exists at the supermarket.
(i) Explain why the GHSM might think this.
(ii) How could the retail organisation develop a no-blame culture at the supermarket?(10)

Note: You should support your answer, where applicable, using relevant information from the scenario.
(d) The retail organisation decides to use a behavioural change programme to improve safety performance at the supermarket.

(i) For the programme to be a success, what actions could the retail organisation take, before the behavioural change programme is implemented?(10)

(ii) What barriers could affect the success of the behavioural change programme following implementation?

Reference no: EM133245130

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