Reference no: EM133356072
Assignment:
Basic Measures of Success:
Your boss tells you she wants you to fly to San Francisco, stay three nights, make a Monday morning meeting, stay in a presentable hotel of three stars or more, stay no more than 30 minutes away from the Transamerica Tower (so you can hold a secure video conference with her at the hotel's video facility from 8:00-8:25 and still make a 9:00 meeting at the Tower,) and keep costs as low as reasonably possible.
Imagine you get three nights (Sunday through Tuesday night) at the Four Seasons, a four-star hotel that is normally 30-40 minutes from Transamerica Tower. The hotel originally offers you a king-sized bed and no special amenities for $250/night; after negotiations they offer you a double bed for $180 with an extralarge TV, museum passes, and a living room area. As a courtesy to guests this season because road construction near the hotel may cause occasional traffic delays, the hotel also gives you a 50% off coupon for dinner at the hotel's excellent restaurant. You know that other four-stars hotels typically offer secure video conference facilities 24 hours a day for a nominal charge.
Was this a successful negotiation?
(a) First, please state the basic measure(s) of success a trained negotiator should use, stating each in a sentence. I am not asking for a single word for a given measure of success (e.g. "Is it good existentially?") but a sentence that makes it clear what the test consists of (eg "Existential- is the offer philosophically capable of addressing man's search for meaning and man's need for agency?").
(b (i)) Then please tell me if you succeeded by the measure(s) you've stated, or, if you need more information, what specific fact(s) you would need to know. (E.g. "The offer does not succeed.")
(b (ii)) Then give one or two sentence answers for each portion of each measure of success. (E.g., "The offer partly fails and partly succeeds at meeting the existential test. It fails to address man's search for meaning because...The offer does meet man's need for agency because...") Keep in mind that the question is testing your understanding of the measure(s) of success in negotiation and not your knowledge of a hotel market.