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You are the Package Distribution Manager for GDD. It has come to your attention that five drivers in your region have serious errors in their delivery report logs. The delivery report is key to controlling package flow and must be accurate. If not, GDD will not be paid by their clients and would quickly lose their business to Fed Ex or UPS. One of the drivers accounts for 60% of the errors. She is a nice person, reliable but occasionally late to work because of conflicts with getting her kids to school on time. She is a single mother. A second driver accounts for 30% of the errors. This driver is new to the company and while his error numbers are high they have declined from last month. The other driver’s errors hover around 10 to 15%.
After taking the quizzes below and using the course readings to delve deeper into your leadership style, answer the following questions using the style that is indicated in the test results.
How will you go about correcting the problem? Will you meet with the workers individually? in a group? What will you say and how will you get the workers to listen?
After your conversation, what would you do if the next set of reports show some improvement in the 60% employee but none in the 10-15% employees? What would you do then?
What leadership style did you use? Was it easy to use the leadership style? Or Hard? Did you find that the leadership style might not really be helpful in your approach to each situation? Do you believe another style might be better in one or the other of the situations? If so which one and why? If not, why not?
A project has seven activities - A, B, C, D, E, F, and G. They have mean activity times of 12, 15, 18, 9, 14, 10, and 8 days respectively, and each of them have a standard deviation of 2 days. The critical path has been identified as B-E-F-G. What is..
The chapter focuses primarily on utilization. Explain what happens to utilization of resources as overall demand changes for a process, and the mix of demand changes. WHY is this important for a firm?
A company wants to give fine points, tokens and vouchers to its employees to boost their morale. Where can the company get vouchers from? What type of employees should get the vouchers? How often should they get the vouchers?
George Stein sat in his large office overlooking Chicago’s Michigan Avenue. As CEO of Gold Coast Advertising he seemed to always be confronted with one problem or another. Today was no exception. George had just come out of a long meeting with Jim Ge..
Between the following two firms which one is more likely to be successful in exploiting it's sources of sustained competitive advantage in its home market than in a highly competitive non-domestic market: (a) A firm from a less competitive home count..
"Compare and contrast the significant similaries and differences among the theories of goal setting, self-efficacy, and reinforcement. Specify the theory that you believe most closely aligns with your current or future approach to motivating employes..
What are the release-of-information protocols that the medical administrative assistant has to abide by?
Southwest, long recognized for its discount airfares and its targeting of the price-conscious consumer, has combined forces with another discount carrier-AirTran. AirTran asserts that with such a merger the potential exists for the expansion of disco..
Computed the forecasting error using the exponential smoothing technique. Computed the forecasting error using the weighted smoothing average method.
What is the average inventory if the EOQ is used? What is the annual cost of ordering and holding inventory? per year
Discuss the concept of economies of scale in transportation. Initial post should be at least 250 words,APA format, and with references too.
jj is selling an exclusive hand-made necklace on ebay. it is estimated that the demand next month is a function of
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