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You are the Package Distribution Manager for GDD. It has come to your attention that five drivers in your region have serious errors in their delivery report logs. The delivery report is key to controlling package flow and must be accurate. If not, GDD will not be paid by their clients and would quickly lose their business to Fed Ex or UPS. One of the drivers accounts for 60% of the errors. She is a nice person, reliable but occasionally late to work because of conflicts with getting her kids to school on time. She is a single mother. A second driver accounts for 30% of the errors. This driver is new to the company and while his error numbers are high they have declined from last month. The other driver’s errors hover around 10 to 15%.
After taking the quizzes below and using the course readings to delve deeper into your leadership style, answer the following questions using the style that is indicated in the test results.
How will you go about correcting the problem? Will you meet with the workers individually? in a group? What will you say and how will you get the workers to listen?
After your conversation, what would you do if the next set of reports show some improvement in the 60% employee but none in the 10-15% employees? What would you do then?
What leadership style did you use? Was it easy to use the leadership style? Or Hard? Did you find that the leadership style might not really be helpful in your approach to each situation? Do you believe another style might be better in one or the other of the situations? If so which one and why? If not, why not?
how is process performance measurement conducted and managed within the organization. Give a specific example using one or more of the process measurement approaches.
What does McClung mean by “apostolic passion”? In the analogy of “The Wall and the Canyon,” which barrier keeps more people from following Christ within peoples without churches and why?
Explain why IT is both a business pressure and an enabler of response activities that counter business pressures?
Provide labor relations examples of managr's use of these five types of power that would support good leadership. Provide labor relations examples in which uses of these five types of power would undrmine good leadrship. It is often argued that integ..
UPD Manufacturing produces a range of health care appliances for hospital as well as for home use. The company has experienced a steady demand for its products, which are highly regarded in the health care field. Recently the company has undertaken a..
ABC sells no-spill syrup in bottles. Management is evaluating four different machines with standard deviations of .006, .01, .022, and .04 ounces for Machines A, B, C, and D, respectively. The specification limit is s 11.95 and 12.05 ounces. Which ma..
Calculate the safety stock quantities and the inventory cost associated with safety stock (based on the item unit cost) for the inventory items at four different service levels (50%, 80%, 90%, and 95%).
Internal structures are part of the incentives offered in the organizations.Look into any organization you are familiar with. Describe the flow of work. How is the job structure aligned with the organization's business, the work flow, and the orga..
How will changes in the labor force that are taking place now, effect HRM practices for the decades to come?
Term structure of interest rates. Explain why the event is consistent with the theory you nbelieve it matches.
A laboratory periodically conducts a review of its test results to verify their accuracy. Each day 100 tests are selected randomly and then re-tested using a more sophisticated but expensive procedure, and the results are documented.
Executive salaries have been shown to be more closely correlated to the size of the firm than to its profitability. Discuss those statements, being sure (1) to discuss the interrelationships among cost of capital, investment opportunities, and new in..
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