Was concerned about how work was being processed in office

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Pam, the manager in the education division, was concerned about how work was being processed in the office. She finally called a meeting to outline what was going to be acceptable and not acceptable in terms of work process, although she knew many on the team did not agree with the process flow. Although several people on the team were convinced that this was not the correct way to do the work, they did it this way anyway because Pam had ______________ power.

A. coercive B. informal C. legitimate D. reward E. referent

Reference no: EM132155469

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