Vendor for return goods authorization

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Reference no: EM131707823

Draw a flowchart to illustrate the receiving process of company X. And write steps also..

You can use Excel . You can also use any applicable type of flowchart such as Process, Swim Lane, or Work Flow.

-Buyer issues the PO to the vendor.

-Vendor ships the product.

-Forklift driver unloads the truck and informs the receiving clerk.

-Receiving clerk visually inspects the shipment for any freight damages.

-If the shipment is damaged, the receiving clerk notes the damages on the BOL and gets the drivers signature then follows to “Freight Claims” process and receiving process ends.

-If the shipment is not damaged, the receiving clerk signs the BOL for the truck driver.

-Forklift driver moves the product to incoming inspection area.

-Receiving clerk marks the received PO in the “Smartsheet” as “ready for inspection”. QC is automatically notified by.

-QC inspects the products.

-If products are “OK QC inspector logs in the “Release OK” in the “Smartsheet”

-Receiving clerk receives the PO in the ERP.

-Forklift driver moves the product to the designated stock location and receiving process ends.

-If products are “Not OK” inspector logs in to the “Smartsheet” and puts “red tag” on the goods.

-Buyer is notified via “Smartsheet” to ask the vendor for RGA (Return Goods Authorization) and follows to RGA process. Receiving process ends.

Reference no: EM131707823

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