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Choose a real-life service organisation that you are familiar with. Prepare a flowchart of the back-stage as well as the front-stage operations of this business.
Using this flowchart, explain the significance of the service encounter, and its managerial implications. The written component of the essay should not exceed 1200 words (12 font, Arial or Times New Roman single spaced) 1. Flowchart
2. Explanation of significance of the service encounter 3. Analysis of managerial implications 4. Essay format & presentation
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to be competitive many fast-food chains expanded their menus to include a wider range of foods. although contributing
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For each country, China and India, provide an analysis of the four attributes of the diamond and discuss the relative importance of domestic vs. international factors for the nation's competitiveness of the automotive industry.
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