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1. Explain the difference between efficiency MIS metrics and effectiveness MIS metrics.
2. Imagine you are working for Costco as a manager in its Chicago store. List three CRM metrics Costco should track, along with the reasons these metrics will add value to Costco’s business strategy.
3. List three SCM metrics Costco should track, along with the reasons these metrics will add value to Costco’s business strategy.
4. How can Costco use the balanced scorecard to make its business more efficient?
5. Imagine you are working for Apple as a manager in its Chicago store. Explain why it would be unethical for Apple to allow its customers to download free music from iTunes.
1 what are some of the advantages of the supply chain used in the japanese auto industry before the march 11 earthquake
"American Airlines", . What you are going to analyze for this case discussion is the Airlines industry. Look at the industry and see how it has changed in the last 10 years, mergers. What are the major operational issues the company has to manage, sp..
which is made with 2 rubies, 3 diamonds, and 4 emeralds, and $500 on each necklace, which includes 5 rubies, 7 diamonds, and 3 emeralds. Formulate as an LP problem to maximize profit?
Explain Hofstede's cultural dimension of "Individualism and collectivism" and illustrate how it might affect a project manager's behavior.
The onboarding process for new hires is very important. In some organizations it requires a one or two day, face-to-face experience, while in others it takes place mentoring programs. Discuss how technology may be integrated.
A manufacturing firm is considering two locations for a plant to produce a new product. The two locations have fixed and variable costs as follows: Site Fixed Cost (Annual) Variable Cost (per unit) A $100,000 $10 B $120,000 $8 C $150,000.
Charles offered to shovel snow from Wilma’s driveway after she sprained her ankle late in January. For the remainder of January and throughout February, true to his word, Charles shoveled her driveway approximately 5 times. Charles accepted Wilma’s o..
Does the Johari Window seem like a good framework for leaders who want to create better communications among team members?
Which of the following statements about the limitations of financial condition analysis is(are) most correct?
This week you will discuss security measures in TLM. What security measures are currently in place? Are they effective? Why or why not? What are the challenges that exist in continuous process improvement? How do these security measures effect tr..
You arrive at the airport and wonder to what extent the security checkpoint is a lean operation. Among other things, you observe that it takes about 30 seconds to check an ID, scan a passenger for weapons, and X-ray their luggage. However, the averag..
Gina Picaretto is production manager at the Rich Manufacturing Company. Each year her unit buys up to 100,000 machine parts from Bhagat Incorporated. The contract specifies that Rich will pay Bhagat its production costs plus a $5 markup (cost- plus p..
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