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(Bank Teller) One teller has been serving all customers at a local bank branch in a small town of Boston. Customers arrive in a mean of 1/15 hours (or 4 minutes) with a standard deviation of 1/15 hours. The teller spends a mean of 1/20 hours (or 3 minutes) with a standard deviation of 1/20 hours. Customers visit the branch for different tasks, which creates the variability of service times. Some of their requests, such as money withdrawals, take a short time whereas others such as foreign money deposits take long.
(Bank Teller)
(a) Use the average flow time (W) to calculate the average waiting time (Wq). [Answer format: two decimal places] (Hint: average flow time (W) = average waiting time (Wq) + mean service time (ts))
(b) Then use Little's law to calculate the average number of customers (Lq) waiting in line. [Answer format: two decimal places] (Hint: Lq includes only customers waiting in line, but not those being served. Little's law can be applied not only to an entire queue but also to the waiting line.)
Lucky Lumen light bulbs have an expected life that is exponentially distributed with a mean of 20,000 hours. Determine the probability that one of these light bulbs will last
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review the three major horizontal organizational structure types functional divisional matrix.write a 500 word essay on
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Determine the alternative that provides Andrew the greatest Expected Monetary Value. What is this EMV?
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Assume you are a manager of a large heavy equipment manufacturing company. Your company currently outsources the manufacturing of a specialized piece of equipment to a firm in another country.
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