Reference no: EM133827468

Question

The video underscores the importance of aligning incentive programs with the unique operational realities of different contexts. Applying uniform performance metrics, such as universal targets, overlooks the distinct challenges faced by smaller and larger airports. For instance, larger hubs manage significantly higher volumes of passengers and baggage, leading to greater operational complexity. Holding all airports to identical standards disregards these differences and risks undermining employee morale. A more effective approach would involve setting realistic stretch goals tailored to each airport's specific circumstances. For example, instead of demanding an unrealistic number of mishandled bags or on-time departures, leadership could focus on achievable improvements, such as reducing mishandled bags by 10-15% relative to the current average. This strategy acknowledges operational challenges while fostering employee engagement and motivation through attainable progress (Kinicki, A & Breaux Soignet, 2022). Kinicki, A., and Breaux Soignet, D. B. (2022). Organizational behavior and management with Christian worldview with Connect (2nd ed.). McGraw Hill